Program Manager

Bachelors degree & 2 years related experience/ OR 6 years total related experience

Excellent benefits, 401K , flex,  job related tuition reimbursement.

EOE

Responsibilities:

Support customer satisfaction objectives by processing customer requests in compliance with scheduled timelines.  Communicate, coordinate and resolve various program-related matters and assure timely responses to meet customer expectations.

Coordinate and monitor the release of work orders as necessary to meet program deliveries.

Coordinate, track and follow up on the action items and tasks for the assigned programs.

Participate in and occasionally conduct meetings.  Prepare and distribute meeting minutes and perform other various tasks as may be required to ensure an efficient meeting.

Job Details:

Generate, control & release work orders to manufacturing in a timely manner to ensure delivery dates will be met.  Report delivery date risk(s) to management team.  Monitor and maintain customer delivery schedules.  Create and maintain a specific customer demand report for monthly production meeting.  Work with internal departments (tooling, engineering, purchasing, sales, estimating) to ensure smooth transition of orders.

Must be customer service oriented & have the ability to exercise independent sound judgment in a fast paced environment.  Machine/manufacturing knowledge helpful but not necessary, organizational skills a plus.  Must be experienced with Microsoft office word and excel.  Excellent phone, email etiquette and math skills essential. 

Purchasing background would be compatible.

 


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